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Terms & Conditions

Terms & Conditions for SEREN Dermatology

Last updated: November 1, 2024

Welcome to the SEREN Cosmetic Dermatology website. These Terms & Conditions outline the rules and regulations for using our website, purchasing our products, and engaging with our services. By accessing or using our website, you accept and agree to comply with these terms. If you disagree with any part of these terms, please refrain from using our website.

1. General Information

SEREN Dermatology provides dermatology services and offers skincare products online. Our website and services are designed to offer a seamless experience for skincare and dermatological needs. These Terms & Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Use of Website and Content

You agree to use our website for lawful purposes only. You may not:

  • Use our site in any way that violates applicable local, state, federal, or international law or regulation.
  • Engage in fraudulent or misleading activities.
  • Attempt to interfere with or disrupt the website’s functionality, including introducing viruses or malicious code.

All content on this site, including text, graphics, logos, images, and software, is the property of SEREN Dermatology or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of this content is strictly prohibited.

3. Products and Services

Skincare Products: All skincare products are for personal use only and may not be resold. Please read our Return Policy for detailed information on non-returnable items, including final sale conditions.

Medical Services: SEREN Dermatology offers medical dermatology services performed by licensed professionals. Our services are regulated by Puerto Rico laws and applicable federal healthcare regulations.

We make every effort to display accurate information about our products and services. However, we cannot guarantee that product descriptions, pricing, or other content on our website is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Payment and Billing

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase, including any applicable taxes and fees. All payments are subject to applicable banking fees and processing charges.

5. Delivery and Returns

Please refer to our Delivery and Return Policies for details on our shipping services, delivery times, fees, and other terms associated with the delivery of our products.

6. Limitation of Liability

SEREN Cosmetic Dermatology, its directors, employees, affiliates, agents, or contractors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or our products and services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless SEREN Cosmetic Dermatology, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including legal fees, arising from your violation of these Terms & Conditions or any activity related to your account.

8. Privacy and Data Protection

SEREN Cosmetic Dermatology is committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using our website, you consent to the processing of personal information as described in our Privacy Policy.

9. Governing Law

These Terms & Conditions, as well as any related disputes or claims, shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within Puerto Rico for the resolution of any disputes arising from or related to these Terms & Conditions.

10. Changes to Terms & Conditions

SEREN Cosmetic Dermatology reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website following any such changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: admin@serenderm.com